Legal
Privacy Policy
Last updated: November 7, 2026
JwennHub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit jwennhub.com, including any subpages, features, or services we offer.
Information We Collect
- Personal identification information (name, email address) when you submit a contact form or sign up for our newsletter.
- Order and payment information when you make a purchase through the JwennHub Store. Payment details are processed securely by GoDaddy Payments and are not stored on our servers.
- Usage data such as pages visited, time spent on pages, browser type, and referring URLs, collected automatically via analytics tools.
- Language preference, stored locally in your browser to remember your chosen language (English, French, or Haitian Creole).
- Communications you send us, including messages submitted through our contact form.
How We Use Your Information
- To process and fulfill orders placed through the JwennHub Store.
- To respond to your inquiries and provide customer support.
- To send transactional emails such as order confirmations and shipping notifications.
- To send our newsletter and updates, only if you have opted in.
- To improve our website, content, and services based on usage patterns.
- To comply with applicable laws and regulations.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on JwennHub. Cookies are small data files stored on your device.
We use essential cookies necessary for the site to function (such as your language preference and shopping cart), and analytics cookies to understand how visitors use our site. You may disable cookies in your browser settings, though this may affect site functionality.
Affiliate Links & Third-Party Sites
Our Recommended Products & Services page contains affiliate links to third-party websites. When you click these links, you leave JwennHub and are subject to the privacy policies of those third-party sites. We are not responsible for the privacy practices of external sites.
We participate in the Amazon Associates Program and other affiliate programs. These programs may use cookies to track purchases made through our links.
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
We may disclose your information when required by law, to enforce our site policies, or to protect the rights, property, or safety of JwennHub, our users, or others.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of seven years for tax and legal compliance purposes.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
To exercise any of these rights, please contact us at contact@jwennhub.com. We will respond to your request within 30 days.
Children's Privacy
JwennHub is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at contact@jwennhub.com and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of JwennHub after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@jwennhub.com or through our contact form at jwennhub.com/contact.